F.A.Q


How do I buy tickets?

All tickets must be purchased online via the web or our app.

Do I need to print my ticket?

You can, but there’s no need if you have a phone. Simply show your ticket and its QR code when you arrive.

Are the tickets transferable?

You are welcome to transfer tickets to your family, friends or send them as a gift. Just email them a QR code, that they will have to redeem at the door.

Do you accept walkins?

Walk-ins are welcome, however we do not guarantee entry if we are at the maximum capacity.

What do I do When I arrive to the gallery?

We ask that you check in at the desk and wait for further instructions.

When do I arrive? Is there a time limit?

For example, if you booked the 5pm slot you will have from 5-6pm to enjoy the stations. Please arrive 15 minutes prior to your time slot to allow for check-in.

What forms of payment do you accept?

We accept all major credit cards as well as Apple Pay, Samsung Pay and Google Pay. We DO NOT accept cash payments.

What if I want to bring my baby and I’m not going to take any pictures, do I still have to buy a ticket?

Yes you do. Everyone has to pay admission to get inside Selfie Station regardless if they take 0 photos or 1000 photos.

What if I only use 30 minutes can I come back and use the other 30 minutes another time?

Your ticket is 1 time use. If you don’t use all of your time you will not be able to come back with the same ticket, you will need to purchase another ticket / time! Absolutely no exceptions.

Do you offer group rates?

Yes! We gladly offer discounted rates for groups of 10 or more people  Use promo code GROUP10 for 10% off discount.

Do you offer free wi-fi?

Of course!  We want to to ensure that you are able to share your  awesome selfie experience with all your friends!

Are food and beverages allowed inside?

Please finish all food and drinks before entering the gallery. 

What should I bring with me?

Your phone or camera  + good vibes!  You will be taking lots of awesome pictures, so we recommend you leave bulky stuff  (jackets, bags etc) in your car. 

Can I do fabulous outfit changes?

Of Course! Changing rooms are available.

What is your cancellation policy?

All tickets are non-refundable. However, you can reschedule for a different date/time at no charge within 24 hours of purchase.

Can I bring my professional camera?

Absolutely! Unlike most places we allow you to bring your DSLR  at no extra charge! (but, we do not allow your extra photography equipment) 

Can I bring my pet?

We are pet lovers! But sadly we do not allow dogs or any pets inside!

Do you have restrooms?

We do not have public restrooms in the gallery, but there are public restrooms in the mall.

Where Do I Park?

We recommend parking near Sola Salons located on the lower level  of the mall.
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